For the purpose of these Terms and Conditions, the terms “we”, “us”, “our” shall mean Pinni Wala, whose registered/operational office is Urban Estate, Phagwara, Kapurthala, Punjab – 144401. The terms “you”, “your”, “user”, “visitor” refer to any natural or legal person visiting our website and/or purchasing products from us.

By accessing our website and/or purchasing from us, you agree to the following terms and conditions:

1. Website Use

  • The content on this website is for general information only and is subject to change without notice.
  • While we strive for accuracy, we do not provide any warranty or guarantee regarding the information, materials, or products on this website.
  • You use the website and our products at your own risk, and it is your responsibility to ensure that any product purchased meets your dietary needs and health requirements.

2. Products

  • All our products are perishable food items made with organic and natural ingredients.
  • We take utmost care in preparation, but we are not liable for taste preference, storage issues, or allergic reactions if not disclosed prior to ordering.
  • Product images on the website are for representation purposes; actual products may vary slightly in appearance.

3. Intellectual Property

  • All designs, layouts, graphics, and content on this website are the property of Pinni Wala or licensed to us.
  • Unauthorized reproduction, copying, or distribution of our materials is prohibited and may result in legal action.

4. Third-Party Links

  • Our website may include links to other websites for reference. We are not responsible for the content or accuracy of third-party sites.
  • You may not create a link to our website without prior written consent from Pinni Wala.

5. Payments

  • All payments must be completed via our secure payment gateway at the time of purchase.
  • In case of payment failure, the order will not be processed.

6. Liability

  • We shall not be held responsible for delays or issues caused by courier/delivery partners beyond our control.
  • We shall not be liable for any direct, indirect, or incidental damages resulting from the use of our products or website.

7. Governing Law

  • Any dispute arising from the use of our website, products, or services shall be governed by the laws of India, with jurisdiction in Punjab.
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